Freelancer.com took my money for the contest! What to do?

Question

Freelance

Hello.
I had an unpleasant situation on the Freelancer.com website, I would like to know if anyone has come across it or can tell me what to do.
The essence of the problem:
I took part in the competition, which I successfully won. Transferred intellectual property rights. And then he got paid for his work.
He did everything honestly and without violating the rules.
Half a year later, I received a message that the customer's account was deleted for fraud. I was deducted the amount of money won and now I have a debt.
Technical support says that the money was returned to the customer, the customer's account was deleted, his contacts are not given.
Please tell me what can be done in this situation?
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In addition:I tried again to get justice from those support, as a result, they began to tell me that their administrators considered that the client for whom I was doing the project was a scammer and decided to ban him forever. Attention... half a year after I completed the project!
Approximately, I made the project in January 2015 and it was banned in the middle of June 2015.
In addition 2:
Reviews of the site. Gentlemen, take note of this. And don't get caught.
www.sitejabber.com/reviews/www.freelancer.com?sort...

Answer 1

Do this:
1. Go to Twitter, find Freelancer.com, subscribe to them
2. Write a tweet in which you describe your situation (Only adequately, without emotion)
3. The tweet will appear on their profile page, which is already bad for them.
4. Ask your friends to make the maximum repost
I would write them a letter that I will promote them wherever possible, give a few examples.
Good luck :)

Answer 2

Tell everyone about it so that everyone draws conclusions!

Answer 3

write in support, raise a wave ─ without scandal and publicity, they will score on you and not scratch you

Answer 4

medium, reddit, twitter.
Write.

Answer 5

Thanks for the info - I deleted my account there.

Answer 6

They still spam hard almost every day several times.

Answer 7

If all the work has been done, go to court!) Everything will pay off except time)

Answer 8

As long as I have been working on the stock exchange, nothing like this has happened. Their support is very good, by the way.