How do I contact AdMob support?

Question

Google

I looked all over the site and all the AdMob help - I could not find contacts where I could send a question.

Let me tell you the essence of my problem.
Today AdMob sent me a notification saying that you can upgrade your AdMob account to the new version.
With joyful excitement, I began to go through the process of transferring an account from an outdated version to a new one. Well, I think, finally, the guys put the design in order and did everything in a human way, for us, for users, they are trying. Well done!

At the beginning, AdMob prompted me to enter my full name, select a country and indicate the currency in which I prefer to withdraw money.
I thought for a long time whether I should choose rubles or dollars. Near the field there was a note that it would be impossible to change the currency in the future. What to choose? On the one hand, in Russia, the currency is Rubles, on the other hand, before that, I always withdraw money in dollars to my account in Alfa-Bank. In the end, I decided not to risk with rubles and chose dollars.

And it turned out to be my fatal mistake!

Going further through the transfer steps, I got to setting up payments. When I try to select the country Russia, I get an error:

Invalid combination of country (Russia) and currency (US Dollar (USD US$)). You can return to the previous page and select another country.

Those. I got into a situation where I chose the wrong currency and can't proceed any further.
Although it is very strange. At the very first step, AdMob asked me not only about the currency, but also about the country. And how could he admit that I chose a currency that is not compatible with my country!? Damn them!

I look forward to them telling me to close the account and open a new one, which means a complete end. A dozen applications will need to change the publisher_id. And there will be terrible losses due to the fact that users are not in a hurry to update their applications.

Answer 1

It looks like this is some kind of mistake, since the same thing with rubles

Invalid combination of country (Russia) and currency (Russian ruble (RUB rub.)). You can return to the previous page and select another country.

Answer 2

The new admob is generally kind of buggy, it seems that they made it in a hurry to quickly close the old one for some reason.

Answer 3

I have the same problem, only with rubles the issue has already been resolved?
Invalid combination of country (Russia) and currency (Russian ruble (RUB rub.))

Answer 4

Guys, there it was written in the certificate for Rapid that transfers to it are in dollars with further conversion into rubles. I asked Rapida support, they answered that it is, the conversion takes place at a rate close to the Central Bank of the Russian Federation, so you can not change the currency in the settings for output through Rapida. As for the checks - more crap and longer in time.

Answer 5

It's a bummer, but the problem is still relevant. It's been 5 years since I figured it out.
But after I chose dollars for the calculation, I could not choose Russia. Now I'm digging through the forums what to do.

Answer 6

I have an application in google play for 3 months and I still have zero impressions and requests to admob, please tell me what is the problem