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WieFix2012-11-11 15:19:12
ebay
WieFix, 2012-11-11 15:19:12

Help with Claim

I bought an iPhone 4 on eBay, got an old cassette player. I paid through paypal, and a virtual web money card is attached to it.

Opened a dispute, transferred to the claim, now a letter has been sent:

Dear Shilkov Andrey!,

Complaint Details
— Seller's name: ryan hagler Seller's
e-mail address: [email protected]
Seller's operation code: 5S556960N6144715U Transaction

date: Sep 25, 2012
Transaction amount: -$322 .95 USD
Your Transaction Code: 2LG11097LS228134J Case
Number: PP-002-037-790-311
— In order to continue this investigation, a police report must be filed with
your local law enforcement agency and a copy of the report must be faxed to
PayPal.

The documents should be faxed to PayPal at (402) 537-5760 (please note this
is a United States phone number, if you are faxing from outside the United
States, you will generally need to dial 00 1 before the number). Please
include a cover sheet with your fax that includes the email address
registered on your PayPal account and the ID number of your claim
(PP-002-***-790-311), so we may attach the documents to your claim as
quickly as possible.

Contact your local police department and obtain a police/incident report.
Please ensure we receive your fax documentation within the next ten days.
This report should be on the law enforcement agency's letterhead or stamped
police documentation and clearly explain the details of your issue. This
documentation must include the department/officer's contact information,
the reporting officer's name, badge number and signature.

Thank you for your cooperation and patience. We regret any inconvenience
this request may cause.

Sincerely,
Daljit
Protection Services Department of
PayPal, an eBay Company


, as I understand it, you need to go to the police and write a statement. In what form to write, etc.? Please tell me more.

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4 answer(s)
P
Puma Thailand, 2012-11-11
@opium

The old cassette player is old school.
And on the topic on Habré, one and a million posts about the iPhone and the brick, which tells what to do.
Search to help you young Padawan.

I
ipswitch, 2012-11-11
@ipswitch

There is little chance that the police will take this at all.
Even if the application is accepted, paypal is unlikely to figure it out if you send them a confirmation of acceptance of the application in Russian.
they will require a translation, a bunch of other documents ... It's
just that there are really few chances.

K
Konstantin Coocheenin, 2013-02-07
@coocheenin

OK, thanks. And then the police sent a decision to refuse to initiate proceedings, of course?

W
WieFix, 2013-02-07
@WieFix

nope :) but the main thing I needed was a seal from them ... and whether they excite or not, I'm not interested.

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