He responded to the order, but when communicating with the customer he refused: is it permissible?

Question

Freelance

If you are a performer, do you often respond to an order on a freelance exchange, but refuse when the customer contacted you?

If you are a customer, how often do you see such behavior of freelancers? Do you consider this behavior a violation of business etiquette?

Answer 1

Fine. Because you have to pull out what he wants from the customer with tongs.

Answer 2

Business etiquette is the ability to say no. Nobody owes anyone.
The response is only a mutual desire to discuss the details of the work. Often it may turn out that something does not suit someone and the work will not take place.
As a performer, I periodically refuse to work when I find out all the details. And it happens in the application "draw a page", and inside the terms of reference for a whole copy of Google.

Answer 3

And what about business etiquette? If you gave the go-ahead and an assessment of the work, everyone agrees and you suddenly disappear here, of course, with tape on your part

Answer 4

It happens. Sometimes it’s clear from communication that the customer is hemorrhoids) in this case, yes, I can refuse, nerves are more expensive. Especially when the conversation begins about the fact that I am a designer myself, then it’s business for 5 minutes. Or you know, we have a big company, I will add you to the chat, we will correct you. and something like that)