Gaps with the network in the Mikrotik router, what should I do?

Question

Mikrotik

I had a problem with getting you an address, it was decided to reset the router settings, they reset it, but apparently not completely and it still worked, the network was without a password. They set a password, but then speed jumps were noticed, especially seen when downloading torrents, from 1kb / s to almost 1mb / s. According to the contract, it should be 2mb / s.
Ed: this was not even before the problem with the apis address and before the drop, the operator is doing well, as I was told.

Answer 1

call admin

Answer 2

Making a backup of the config is not weak? Console only.