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iDrakon2015-01-05 17:45:29
Telephony
iDrakon, 2015-01-05 17:45:29

Forwarding from the phone without ending the conversation?

There is a city number - cell. A person calls him, talks to the manager, after which the manager must redirect / redirect the person to another phone number - DO NOT DISCONNECT! How to do it?
In short - call / answer / conversation / forwarding.
Maybe buy a landline cell phone? Or a SIP phone?

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2 answer(s)
A
Alexander Karabanov, 2015-01-05
@karabanov

Press the FLASH button on the phone, dial the number of the person to whom you want to transfer the client and success. If you have a PBX, everything becomes easier, since you can use internal short numbers and many other interesting features. By the way, it is not necessary to buy an iron PBX and iron phones, you can use soft phones and a virtual PBX of some kind of SIP provider.

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Andrey Ermachenok, 2015-01-05
@eapeap

I correctly understood - we are talking about a mobile phone with a direct city number?
Call Transfer: The Call Transfer service allows you to transfer an active call to the number of the subscriber held on the line and automatically disconnect from the conversation. Call Transfer can only be used to connect two calls, at least one of which is outgoing.
Go to the office of your mobile operator, and fool the boy (girl) on how to enable the "Call Transfer" service and how to use it. Or call support.

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