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k0mm2016-05-16 12:59:49
Outlook
k0mm, 2016-05-16 12:59:49

Exchange 2013 won't connect to Outlook. Where to dig?

Good afternoon.
I migrated from Exchange2010 to Exchange 2013.
Mail works, OWA works, the client works on Android, but Outlook does not connect.
Before I climbed to fix everything, Outlook connected with the VPN turned on, now it doesn’t connect both from the inside and from the outside.
The mailbox setup is interrupted at the moment of connecting to the server: "Does not accept login and password"
Where to dig?

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3 answer(s)
E
Eugene, 2016-05-16
@yellowmew

https://testconnectivity.microsoft.com/
test the connectivity of outlook and outlook autodiscover.
For the rest of the points, it works for you one way or another, but, IMHO, it won’t hurt to look at the test results.

K
k0mm, 2016-05-16
@k0mm

The test produces:
The Outlook connectivity test failed.
Additional Details
Test Steps
The Microsoft Connectivity Analyzer is attempting to test Autodiscover for [email protected]
Testing Autodiscover failed.
Additional Details
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Test Steps Attempting to resolve the host name nyxale.ru in DNS. The hostname resolved successfully. Additional Details Testing TCP port 443 on host nyxale.com to ensure it's listening and open.
Attempting to test potential Autodiscover URL https://nyxale.com:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Test Steps
The port was opened successfully.
Additional Details
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server nyxale.ru on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Validating the certificate name.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Attempting to test potential Autodiscover URL https://autodiscover.nyxale.com:443/Autodiscover/Au...
Testing of this potential Autodiscover URL failed.
Additional Details
Test Steps
Attempting to resolve the host name autodiscover.nyxale.ru in DNS.
The hostname resolved successfully.
Additional Details
Testing TCP port 443 on host autodiscover.nyxale.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.nyxale.ru on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Validating the certificate name.
The certificate name was successfully validated.
Additional Details
Certificate trust is being validated.
certificate trust validation failed.
Test Steps
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Additional Details
Test Steps
Attempting to resolve the host name autodiscover.nyxale.ru in DNS.
The hostname resolved successfully.
Additional Details
Testing TCP port 80 on host autodiscover.nyxale.com to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Additional Details
Test Steps
Attempting to locate SRV record _autodiscover._tcp.nyxale.ru in DNS.
The Autodiscover SRV record was successfully retrieved from DNS.
Additional Details
Attempting to test potential Autodiscover URL https://mail.nyxale.com:443/Autodiscover/Autodiscov...
Testing of this potential Autodiscover URL failed.
Additional Details
Test Steps
Attempting to resolve the host name mail.nyxale.ru in DNS.
The hostname resolved successfully.
Additional Details
Testing TCP port 443 on host mail.nyxale.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server mail.nyxale.ru on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Validating the certificate name.
The certificate name was successfully validated.
Additional Details
Certificate trust is being validated.
certificate trust validation failed.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate
A certificate chain couldn't be constructed for the certificate.
Additional Details

A
akelsey, 2016-05-16
@akelsey

1. Is Exchange 2010 already uninstalled?
2. On mail.nyxale.ru 25, who answers: "220 MAIL.clickpersonnel.local Microsoft ESMTP MAIL Service ready"? Exch2010/Exch2013?

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