Evil customer. What can he do?

Question

Work organization

Good day to all.
I'll tell you my story. In general, I started to make a website for one customer (a girl) and I do it in my own way (my IP is not used, without a contract, without TK and other things, they didn’t even take receipts for an advance payment). Well, I took a 50% prepayment and started making a website. After two weeks, she started making some very serious edits, and in the end, we settled on her old site with a redesign of the slider, news carousel, and a couple of other features. Now, she doesn't like what I do. Absolutely nothing. She doesn't like that traffic has dropped, (New domain, I redirected from the old one), she doesn't like something all the time. Usually, I, like her site, do a maximum of a month, because I do 3-4 such sites in parallel, but here I got stuck on one and have been doing it since the beginning of July and still. And now, I’m approaching the finale, threats began to pour in, they say she will file a statement with the police for fraud,
Question: what to do in this situation? So that all sorts of smart people do not write "finish the site" I will say that the relationship is ruined, she is angry with me, I am with her. It seems to be specifically rejecting all my edits on the site.

Answer 1

It depends on how strong your eggs are. Well, he will write a statement, they will call you for a conversation / confrontation. Here, if you do not break instantly, a counterclaim for libel. You have no proof. well, or say that let's draw up a TOR in it, be sure to indicate that the amount received for the fact that exactly at the moment the rest of the amount has been done after completion. And send nafig feel free to pay money - you get what you have. By the way, can I have a link?

Answer 2

Since there is no contract, TK and no documents at all, the police will not accept her application.
I advise you to urgently save all your correspondence, it is advisable to print it and notarize it. I hope you save all the work at all steps in the repository and you have a history of edits and changes. Then, even if it comes to court, you will have evidence of your work and will be able to file a response with a charge of libel, because. you are not a scammer.

Answer 3

In pursuit of the above - write a contract with the latest finishing touches right now, after listening to all the claims.
Well, or return the site to its original state, and give the money back. By the way, in this situation, the customer may feel sorry. In general, there is such a category of customers who, in principle, cannot be satisfied with anything. We have such a pack lying around - with a 50% payment and with an empty site, on which they slightly decided to change the concept and quietly went to 3 keys in single file, having learned that changing the concept is a paid service. Naturally, everything is within the framework of the contract. We then sell these sites for the remaining 50%

Answer 4

Try searching here artgorbunov.ru/bb/soviet/sinelnikov