Error updating the smart budget program?

Question

Windows

I cleared the cache, checked it with an antivirus, did chkdsk, here is an error in the photo
in support, they say something with Windows

Answer 1

Or go down a level: find out how files are downloaded (from where, protocol, etc.), where the download error occurs, whether other programs can be used to download.
Or reinstall Windows. Before doing this, you need to make sure that the hardware components work without errors (disk, network adapter, etc.)