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@nable2014-10-18 19:50:35
Iron
@nable, 2014-10-18 19:50:35

Does the warranty expire with a manufacturing defect if you pour tea on the laptop and / or open it?

Hello. The situation is as follows:
I purchased a DNS laptop of an unsuccessful model. I gave it to a service center, they changed the motherboard, which turned out to be with an even worse defect.
Due to the imminent relocation, it was not possible to hand over again and wait for the next warranty service.
But, the tea crept unnoticed and the laptop keyboard was flooded. I didn’t come across anything like this, I started doing it on a whim. I turned the laptop upside down with the keyboard, turned off the power, let it lie on the blanket with the keyboard down for a while, so that the tea would drain. I shook it slightly, then took the vacuum cleaner and carefully vacuumed the keyboard, noting that the liquid was still being sucked out of it, because. there are splashes near the keys. Losses: one letter does not respond to the keyboard shortcuts l.ctrl+key, l.shift+key and one of the arrows.
Is it possible to open a laptop, what to do after opening, or what to do in general to minimize losses?

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4 answer(s)
N
nable, 2014-10-18
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Thanks for answers. The situation is as follows: I took it apart, found out that you can only remove the keyboard, removed the keyboard. The keyboard has its own foil backing, which reliably protects the inside of the laptop from leaks, debris, and so on. In fact, the keyboard took all the moisture on itself, not letting it into the mat. NOT A DROP OF PAYMENT! It is impossible to disassemble the keyboard without removing the foil, they will not do this, because. if the problem is in the keyboard, it is easier to replace it, if you do not need to establish the cause of the breakdown, and removing the foil may cause the keyboard to fail.
Collected, included. The down button and combinations with key work. There are no traces of moisture on the motherboard. There are no damage to the latches, as well as traces of inaccurate disassembly. Perhaps the warranty is intact?

D
Dmitry Entelis, 2014-10-18
@DmitriyEntelis

Imho in any case, the rally is out of warranty.
You will get tired of proving that the problem arose not because of the tea on the keyboard and / or your opening of the case.

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Sali_cat, 2014-10-18
@Sali_cat

Evaporate like never before

G
Grigory Kalyashov, 2014-10-18
@kalyashov

Disappears. There was a similar case.

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