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z-552017-06-23 01:22:47
Iron
z-55, 2017-06-23 01:22:47

Checking the monitor when buying with a smartphone?

Good afternoon
Before buying, you need to check the monitor.
Nobody wants to do this for free.
Only the socket is allowed to be used.
The monitor has only "DisplayPort".
There is a smartphone with "USB Type C".
When searching, adapters come across.
Is it possible to directly connect and check in this way?
Update:
In the user manual, we managed to find out the defect class - 1.
https://ru.wikipedia.org/wiki/ISO_9241#ISO-9241-30...
Maybe it will come in handy for someone.
Update 2:
Today was the last day, but the elderly woman did not manage to come to the store, the order was extended.
However, she would not be able to check anything normally on the spot, without giving a signal.
I would like to know from the representatives of mvideo (m.video - mvideo.ru) or users, what is the exact name of the pixel check service?
On 06/22/2017, the consultant said that checking the pixels costs 2990.
They began to ignore us at the post office, a dozen letters were not answered.
Wrote to all departments.
June 9, 11:23

M Video

Добрый день.
Заказ переоформлен на новый, номер ******* по адресу ул.*********. Монитор *******...
Старый аннулирован.
Перенос заказа на данный момент больше не возможен, т.к. товар распродан с центрального склада и под новый резерв товара нет (перенос заказа делается через отмену старого заказа, а значит через отмену резерва товара в заказе и он становится доступен).
В заказе сохранена скидка 2000.
Совершенно верно – бонусные рубли совместно с купонами применить в данном заказе будет нельзя – ограничение по самой акции Мкупонов. Можно будет выбрать только одно скидочное средство.
С уважением,
***ежда ***ина
Компания М-видео
Нам не все равно!

It is written that it does not matter, but they stopped answering.
This is a separate employee with a personalized mailbox.
They also ignore [email protected], although they sent a standard template.
June 16, 22:04
M Video
Здравствуйте!
Спасибо за обращение в М.Видео.
Ваше сообщение зарегистрировано под номером 17-00212387. Мы постараемся ответить на него как можно быстрее, это может занять до 24 часов. Ни одно обращение не остается без ответа, просим подождать и не дублировать свое сообщение.
Обратите внимание, что это письмо было отправлено автоматически и отвечать на него не нужно.
Мы делаем все возможное, чтобы только приятно удивлять вас.
Ваш М.Видео
Способ обращения: с обратной связи

Only according to this message, mvideo (m.video - mvideo.ru) has been feeding breakfast for 8 days.
The rest is a different story.
We thought that the company was decent, vacations, few employees.
We decided to do a fairness test.
We sent a message from another mailbox with the text about checking the health of the box.
And what do you think happened 2 days later?
The answer came.
June 21, 11:09 am
M Video

Добрый день, *******!
Данный электронный адрес актуален.
Уточните, пожалуйста. Ваш вопрос.
Мы всегда рады Вам помочь и желаем хороших покупок!
Удачного дня!
С уважением,
***ова ***ера
June 21, 20:11
We

Хочу узнать, почему вы и ваш сотрудник "***ежда", игнорируете письма с адреса ******* ?
Номер обращения 17-*********.
Номер предзаказа ********.
Нам обещали прислать sms сообщение, когда заказ можно будет забрать.
Мы изъявили желание добавить мышь в заказ, но подтверждения не давали.
Ваш сотрудник самовольно добавил товар.
Мы хотели исправить это, но нас стали игнорировать по всем каналам.
Прождали больше недели.
Вчера пришло сообщение, что срок заказа продлен.
Потрудитесь объяснить, что происходит ?
Почему мы должны бегать выяснять все и нервничать, отдавая при этом приличную сумму за покупку товара у вас ?

After that they are silent.
But that is not all.
We thought, well, you never know, suddenly a coincidence, anything can happen.
Asked friends to send a test email and check the reaction.
What do you think happened next?
The answer came from a living person, not a template.
During the check, mvideo (m.video - mvideo.ru) twice showed that he did not care.
Despite the beautiful advertising.
In addition to these letters, there are many more.
All were sent with a citation so that correspondence could be tracked.
But for some reason, answers come from them without full quoting.
Update 2:
After posting a review on the yandex market, the curse of ignorance was magically lifted.
Feedback letter on Yandex.Market ID 70346217

They promised to sort out the correspondence in 3 days.
Nobody gave me a choice, to order to do it faster, I didn’t have the opportunity, I had to agree.
From the answers that came, it was clear that they did not delve into the problem.
They tried to shift the blame for total ignoring to one, specific employee.
Despite all the mistakes, already a new employee, something still managed to be achieved.
First like this:
It is possible to do so, they will include another service in the check, for which the store employees will perform this check for you as loyalty to you, for 790 rubles.
The monitor will be completely trusted for light, dark places, dead pixels.

Later like this:
As an apology, we are ready to send you a promo code for 500 rubles. It is not the same as the ones sent to you. It is 100% in payment, that is, it can be applied to a product (purchase) of any value. Will arrive today by next letter.

And even like this:
You will be checked for dead pixels before paying for the goods and the service itself as a loyalty.
The service will cost 790 rubles.

I'll leave the details of the path to this behind the scenes for now.
Today (06/29/17) in the morning at 7:56 duplicates of old letters began to arrive.
Almost a row of 3 pieces.
Then at 10:55 3 more old letters were sent again.
Me - 10:59

Что происходит ?
Зачем вы повторно присылаете старые письма ?
Утром пришло 3 штуки почти в одно время.
И сейчас 3 штуки сразу.
And then she answers - 13:50

Добрый день!
Я Вам ничего отправляла повторно (и с моей почты нет отправленных повторно). Не смогу Вам подсказать по этому вопросу, к сожалению.
Ухожу в отпуск, не будет доступа к почте (с 14.00).
Итак, с магазином мы договорились о том, что Вам делают проверку на битые пиксели до оплаты товара, услуга будет стоить для Вас 790 рублей.
В заказе товар Монитор ***.
Вы можете подумать над покупкой; написала, что если Вы подойдете, то подойдете в выходные дни на этой неделе.
Если у Вас возникнут вопросы, можете писать моей коллеге ***ле на почту ***[email protected] . Она поможет.
Хорошего Вам дня!
***ева ***ира
Нам не все равно!
A store employee suddenly announces that he is going on vacation after 10 minutes.
For 5 years of owning a mailbox, for the first time I encounter such a duplication of 3 letters twice a day.
There's something fantastic going on in that store of theirs.
I would like to draw your attention to the fact that yesterday there was not a word about a vacation.
Again, it will take time to introduce the 3rd personal employee into the course.
The name and mail of the authorities, after 3 requests, were never sent.
And I didn’t even want to indicate this employee there, that’s exactly what was answered.
Perhaps it seemed to me.
But those 6 messages looked particularly revealing.
As if they specifically wanted to demonstrate this to someone, maybe to the authorities.
Perhaps the matter is in some kind of report when leaving on vacation.
Yes, and ignoring the request to provide the full name with the mailing address of the authorities also leads to strange thoughts.
Maybe it was just an inconvenient moment and someone could miss the vacation bonus.
I really want to be wrong, but there are too many coincidences.
There is an appearance of a showdown with employees, but they are in no hurry to say what they did.
Perhaps some work is actually being done.

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7 answer(s)
H
huwesu, 2017-06-23
@huwesu

Why don't they let you check it for free?
Are they free to check?
What kind of nonsense?
If it's new - then what are you worried about, there is a guarantee.
If it's used, then it's suspicious.
Overall, stay away from these scammers.

K
Konstantin Stepanov, 2017-06-23
@koronabora

Take a friend with a laptop.
And so - look in the description of the phone, can it output an image via usb

E
Ezhyg, 2017-06-23
@Ezhyg

Um, are you talking about the fact that you want to buy a product? Although this is not necessary. You and in front of you are obliged to check the goods (even at the technopoint you can, but there you have to "persuade" i.e. force).
The words about the existence of a guarantee, about the exchange without questions and everything else are not important, there is an obligation for the seller, on the basis of which you can _reject the contract of sale_, even if this check is not made _after depositing funds to the cashier_. Moreover, you can do this several times in a row (checking several products) and you have no right to refuse.
Any normal seller will do this without question, maybe not on his own, but on demand (request) - he will do it. It’s easier to spend 10 minutes on checking than half an hour or an hour to rant in front of the consumer, why you don’t want to. Not normal enough can be easily forced by simply poking into the ZOZPP and asking for a "review book". If there is not quite a clinic.

T
TyzhSysAdmin, 2017-06-23
@POS_troi

You keep in mind that in all these networks there are people who are paid not for customer service, but for the fact that they suck in more goods - that is, for production.
It is not profitable for them to waste time on a client who wants to check something there and MAYBE he will buy it - in short, assholes.
There were cases when the goods were checked, everything is ok, then "well, we will pack it in the warehouse" and they took it away, then they took out the already packed box in which a completely different product turned out to be (that is, not the unit that was checked, with a marriage or something).
You make it easier (but you need to be arrogant here):
Come in, grab the seller and lead to the window, poke at the monitor and say "I want to take it, turn it on for verification." If he refuses, then demand to bring a book of complaints (must bring).
As a rule, any “don’t want things” are already running out on this part, but if you brought a book and refuses to check, then actually write a complaint, then grab the next seller and everything in a circle (take a pen with you).
You can do even more fun - demand a book of complaints immediately at the entrance :)
In short, I personally hope that you will not forget everything about this and spend a little time putting this store in its place.

P
Puma Thailand, 2017-07-01
@opium

Any product can be returned within fourteen days, check at home

M
murzik_a, 2017-08-30
@murzik_a

Before buying, you need to check the monitor.
Nobody wants to do this for free.

At this point, you should have turned around and left. But you seem to be bored and have nothing to do.

A
Anton Gromov, 2019-04-03
@antohagrom0v

If you doubt the quality and performance of the purchase, then according to consumer rights, you can return it within 14 days after purchase, the receipt must be kept. It is better not to risk and exchange for a more suitable one. Basically everything needs to be checked. A banal example from my field - before buying a used car through an online service, you can check its history and find out the complete set by vin

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