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ellesar20012013-08-27 09:47:17
Microsoft
ellesar2001, 2013-08-27 09:47:17

Canon LPB7100cn and printing background from word

Friends!

Given: Canon LPB7100cn printer (connected via network), a Word file with product labels with a background image, Office 2010.
One of the computers shows the following symptoms:
2-3 pages print normally, then the background does not print.
In the Word settings, the Print background checkbox is checked.
Reboot saves.

System, office, freshly installed drivers.
On other PCs everything is fine.

What could be? Google offers only checkboxes about the background in the Word \ Printer settings. Didn't find any other solutions.

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1 answer(s)
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microphone, 2013-08-27
@ellesar2001

100% it's in the software (type-> driver or word) of the computer that does not want to print the background, start by removing the printer driver, from the properties of the print server (sorry you did not write which Windows you have installed) and installing fresh drivers.
+ for diagnostics, when the background will not be printed on canon, try printing from the same Word, the same document to any other printer, even black and white, will the background be printed?

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