Can you recommend English for IT courses?

Question

Technical support

Hello everyone, I need a business English course for IT Support, does anyone have anything in mind?

Answer 1

Good afternoon,
If we are talking about written English, then I myself went through and sent my entire team to such courses: register.businesswriting.com/product-p/495.htm or register.businesswriting.com/product-p/497.htm(see the programs of both to understand which one to choose). I don’t know if they use such a scheme now, but about five years ago you were “guided” by a teacher - that is, in addition to the theory for each lesson, there was also the practice of writing response letters to clients, after which the teacher commented on your answers (for example, where is it better to "smooth" or paraphrase). I myself took a lot of great polite phrases in business English from there, which are good for extreme cases (for example, angry customers when you need to apologize to them as politely as possible). Upon completion of the course, they issue a certificate (we were sent by mail to the American office, but probably in five years they learned how to do them digitally, I don’t know).