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IGrch2017-10-25 15:20:48
JIRA
IGrch, 2017-10-25 15:20:48

Can I create an incident from my own site?

Given: Jira Service Desk on one server, corporate portal (Bitrix) on another server.
Question: Is it possible, say, to create a form on a corporate website and, after filling it out and submitting it, start an incident/request in Jira Service Desk based on its data?
Those. they filled out a form on the site, sent it, an incident started in Jira.

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2 answer(s)
K
kn0ckn0ck, 2017-10-25
@IGrch

Can. From simple:
1. Zabatsat integration through Zapier, but you have to pay if there are a lot of requests
2. Sending json from the form to the JIRA REST API
is easier and free.

A
Anton Kolin, 2017-10-26
@kolinsant

Hello!
We have this plugin for this: https://marketplace.atlassian.com/plugins/ru.teaml...
In real life it looks like this: https://www.teamlead.ru/display/EN/Contact+ Us

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