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Rafael2018-03-02 18:34:31
Dell
Rafael, 2018-03-02 18:34:31

Buying a DELL laptop abroad and warranty for it?

I am planning to buy a Dell Inspiron 7000 13'' laptop from the official DELL store in the USA. Will this laptop be guaranteed in Russia? Are there any pitfalls in the buying process or cheaper stores?

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azarij, 2018-03-02
@azarij

from Russia to call support in the states will not work. You can call, but you will be sent to the local support. There is still no direct support for Dell equipment in Russia - support is provided through authorized service partners. There is a call center with Russian-language support, but if you do not transfer the guarantee to Russia, they can also send the guarantee to be translated.
you will need to transfer the guarantee to Russia after purchase. it seems on this site https://www.dell.com/support/assets-transfer/ie/en... The machine will be assigned to a service partner and in which case just call the Russian support, they will determine what needs to be changed and tell you where carry in your city or nearby. this is how it all looks in the first approximation, as far as I know.
Yes, and please note that when transferring a guarantee to Russia, not all types of guarantees are available throughout the country. I would not recommend much forking out for an American guarantee with a fence from the house - it may not be available in your region.

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