Bank recurring payments and how to deal with them?

Question

Payment systems

Actually recurrent payments, these are payments that do not require confirmation from you, an example of such payments, some kind of subscription to a service or server rental. You pay once and then they charge you. But there is a funny feature here that they can withdraw for a subscription, or they can withdraw for any reason, as they please, or as specified in the agreement with the user.

Let's say paypal also has recurring payments, but there, through the web interface, I can see a list of companies that can deduct money from me and I can delete any of them online so that it does not have the right to write off my hard-earned money.

Everything is worse with banks, I just called alpha, they said that if you had a payment, then in general the company can continue to write off recurring payments from you and we don’t even know the list of companies that can already be written off from you at any time, no do you want to block the card? No I do not want to.

Who knows a bank where you can control recurrent payments?

Answer 1

If a bank employee tells the client “this is your problem”, then such employees should be driven from work with old rags. In any case, at Alfa-Bank we have a similar phrase in the recording of a conversation in a call center - a serious reason for organizational conclusions. The problem in this case is common, but the bank cannot do anything about the payments made except for advice for the future.
Actually, what is the control of recurrent payments? - Probably, this is 1) The ability to monitor exactly which payments "hang" on the card and 2) The ability to edit (stop / delete) payments.
An interesting question about monitoring. I don't know of any other bank that does this. Theoretically, the information itself can be delivered from the merchant (trade and service company / site where the payment is made) to the issuing bank (which issued the card). And what to do with it then? As an option, “finish” the Internet bank with the corresponding function. It is not a fact that, taking into account the cost/demand factor, the bank will make such a decision.
But the most important thing is that even with the information, it is impossible to stop payments in the style of “hey, bank, accept a statement: a certain company will charge me there on the card, so, bank, don’t give money back, tell them to come in later in the week.” Somewhere on the MasterCard website, if you dig around, there is a beautiful diagram of how a card payment works - the circulation of requests, clearing files, money in different currencies between the participants in the process: TSP - acquiring bank - payment system - issuing bank. So, when the issuing bank receives a “command” to write off from the payment system, the money is sent without objection. Always. Even if the hold has been withdrawn a long time ago, even if there is not enough money, and the client's account is driven into a technical overdraft. That is, it is probably theoretically possible to build logistics in such a way that the client complains to his bank, he transfers information to the payment system, she resolves the issue with the acquirer, etc. But it does sound a bit complicated. That is, stopping a greedy recurrent hand is easier for the client himself:
1) At the place of initiation of payment (TSP). It all depends on their interface.
2) By doing something with the map. For example, block, reissue due to compromise, put a limit or prohibition on certain operations. All this can be done in Alfa-Click. More precisely, it is not yet possible to talk about limits on operations - the My Control service is available only in a mobile bank, but it will also be available in Click. The only problem is that if the card remains with the same details, then the greedy hand will again reach out to it as soon as it is possible. Therefore, advice (in relation to Alfa-Bank, but some points are universal):
1) Never (NEVER!) “tie” a recurring payment to a credit card, especially if it has a grace period, like almost all Alfa-Bank cards. It is better to use a credit card only in trusted online stores, or through paypal.
2) If the store's website is at least a little unfamiliar/suspicious and you are sure that only one payment is needed, and then you are unlikely to return here again, use a virtual card. 30 rubles of commission for a virtual machine is not such a big fee for 100% security.
3) Get a separate card for online payments. You can put limits on it, or you can (I, for example, do this) keep it locked all the time, unlocking it only when making a payment. And then again "to the block." This “fun” costs 59 rubles per month (Alfa-Chek SMS bank), but you connect it to one card, and you can quickly block / unblock all available ones.
4) Well, if you really need recurrent payments, you can also issue a separate card (let it lie for yourself), setting limits corresponding to those payments that you consciously connected.
And just in case, I remind you that the cost of servicing for all Service Packages (except for the “Basic”) at Alfa-Bank includes the issuance of up to 5 or more debit cards. There is an additional commission for a chip (about 80 rubles a year), but you don’t need a chip for online payments.
PS And why Paypal can, but the bank does not, is because Paypal itself is a payment system and (for us) it interacts with the TSP as if directly: transfers funds from your account to the TSP, and then charges you with your cards. We also have an analogue of this: the so-called "long-term payment orders", otherwise referred to as "auto payments". For example, I set up a weekly phone payment in my Alfa-Click Internet bank. Participants in the "concession": me and my Alfa-Bank, which simply sends funds to the recipient (there is a huge difference with payment with a card!). Therefore, I can always see and edit all my auto payments online.
In general, I tried to answer in essence, but it did not work out briefly :)

Answer 2

By the way, I had the same garbage in a connected bank. really fucked-up priests think that money is being deducted from me unauthorizedly - my problem. stupidly in the card settings blocked all payments via the Internet.
in general, I consider this a serious problem, it would be nice to roll up some kind of complaint to consumer supervision or somewhere else, let them take the banks for well.

Answer 3

As far as I understand, it is incredibly difficult for a bank to control recurrent payments. The bank that issued the card only processes the payment, and if the information received by the bank is correct, then the payment is skipped. Information about recurrent payments is usually found in the system where you make this payment. For example, there are payment processors like 2checkout or bluesnap, many merchants use them to avoid headaches with payment processing. Both payment systems support recurrent payments and they store information about them, and only when the time comes for the next payment, they again transfer the previously entered correct information from you to the bank in order to withdraw the next amount. Therefore, the bank itself may not really know about all recurring payments.
In order to avoid recurrent payments and make sure that the payment will be only 1, you can play with the information that you provide during the payment, so that it is valid only for the time of 1 payment and the rest of the bank does not miss. Alternatively, this can be achieved using CVV when. During the payment, call your bank operator and ask them to turn off the CVV code check for a short time, make a payment without a code. If they try to make 1 more payment with the same information, they will fail the CVV code check.