Are HP laptops reliable?

Question

laptops

I'm going to buy a laptop, I threw my eye on the ProBook from HP, but a friend warned me: he said that they were unreliable. Is this really true, or is there nothing to fear?

Answer 1

Good question...
Last year, I bought an HP Probook 4710s, 17", Intel® Core™2 i3 laptop from one of the official distributors.
From the very first hours of work, it began to overheat, attributed to the fact that for 17" it's normal.
Then I noticed another feature when using the hibernation mode - every time I had to restart the laptop, because. He didn't come out of hibernation.
After suffering for half a year, I decided to reinstall the OS, since such a function is provided by the manufacturer. But it wasn’t there, when restoring the system, some kind of error occurred and, as an option, it was proposed to repeat the operation or insert the installation disk, which was not originally included in the kit.
A month later, the laptop began to heat up so much that it was possible to fry eggs, and after a couple of days it stopped loading the OS.
I turned to a certified service center, where the laptop lay for a month for diagnostics. Then they told me that I need to change the hard drive. They asked whether it is necessary to save the information on the disk, I answered - of course!
A week later, I called and reminded that 1.5 months had already passed and asked for an explanation. I was told that tomorrow they will send my hard drive to the manufacturer and exchange it for a new one. At this point, I became alert and asked them to repeat what they had said once more. My fears were not in vain. If I hadn't accidentally called them, my hard drive was sent to the manufacturer for research with all my personal information, because. before sending, they do not format the disk and, as it turned out, do not save information, despite the fact that they were asked to do so.
After 5 minutes of tense conversation on the phone, we agreed that they would place an order for a new disk, and send the old one to the manufacturer, while the information would be transferred, and the disk would be formatted.
Two weeks later, they called me and said that the hard drive had arrived and I needed to call in to pay 150 tr for saving the information!
As you understand, I was shocked, because no one warned me in advance about such tariffs.
He asked me to give me a hard drive so that I could transfer the information myself. But they told me that it was impossible. Then I called the toll-free number to the manufacturer, where I was offered to write a refusal to repair while maintaining the warranty rights. The next day I came to the SC and conveyed the words of the manufacturer. They did not argue and immediately gave the laptop.
This coming weekend, I opened the lid of the laptop and saw that all the fasteners were mutilated and glued with superglue. I did not present anything. It's almost impossible to prove you're right. In general, I threw the information and took it back.
Two weeks passed and I decided to call. They answered that they did not know anything and that documents confirming the right to purchase should be submitted to extend the warranty. The next day, my wife brought the documents...
A week later, they called me again and asked me to bring the documents. During this time, they sent the hard drive to the manufacturer and exactly a month later I received a new one without a pre-installed OS.
Disks with OS came in 3 weeks.
This is of course my personal experience, yours may be different.

Answer 2

I will say this. I have been repairing laptops for a long time. In HP, there is a tendency to save on cooling systems, as a result of which either the northbridge or the video falls off. So here it is...

Answer 3

I have 3 laptops from HP from the ProBook series and the like, and I have no complaints about the quality. The oldest one is already 5 years old, but it still works. And the reason for buying new laptops was only the increase in performance and mobility requirements. Now I actively use the 13.3 '' ProBook 6360b and in my opinion it is only a little heavy for 13 inches.
According to the experience of my friends, HP's Pavilion is a problematic series, but I personally didn’t have these laptops, so I can’t say anything more specific.

Answer 4

The ones I knew mostly died from overheating. Some have a built-in card, some have disks, some have processors.
Well, they always pissed me off for the gloss.

Answer 5

Intel used laptops from HP for the entire corporation

Answer 6

My hp hdx 16 began to crumble with bluescreen after half a year, despite the fact that it was constantly on my desk and I didn’t wear it anywhere. As it turned out, a micro crack on the mother due to overheating (

Answer 7

ProBook 4320s, after the end of the warranty, a month later the multicontroller burned out. There were constant problems with the power supplies. It’s been in the service for a year now and they can’t find spare parts separately, but it makes no sense to change the motherboard for 12 thousand (the cost of a laptop at that time was about 25 thousand).

Answer 8

HP Compaq 615, the HDD died in a month, the battery died in a year and a half, recently it began to turn off frequently, apparently from overheating. Here I am thinking about buying a battery, which costs us ~ 7-8 thousand rubles. Or is it better to buy a new laptop.

Answer 9

I have 5 laptops from HP in my family (three of them under the Compaq brand), I don’t remember the exact models, I’ll describe the state in general:
- The first HP laptop was bought - in 2004-2005, screen format 4: 3, Intel Celeron processor, 512 MB memory, 60 GB hard drive. The laptop is now with my sister, it still works, only the hard drive has died (hard drives usually do not live for 7-8 years);
- The second HP laptop was brought in 2007 from the USA as a gift to my father, 15", Core2Duo, 1GB of RAM, 160GB hard drive - my father still works on it with native Windows Vista, only increased the memory to 2GB;
- Third and the fourth was bought at the beginning of 2010 with a difference of 2 months, this is HP Compaq Mini 311c-1010ER - 11.6", Intel Atom 270, 1GB of RAM (upgraded to 3GB), 160GB hard drive. I am writing now from one of them;
- The fifth Compaq laptop, I don’t remember its characteristics at all, my mother is sitting behind it :) Once it fell unsuccessfully from a height of 3 (!) Meters, the screen matrix died, there are no traces on the case at all. I ordered the matrix on ebay from China, changed it, everything works.

Answer 10

Yes, everything is in order, but the cooling broke on the HP storage. Maybe they have already figured it out.

Answer 11

The EliteBook from HP is getting worse and worse every year.
Three years ago, out of 10, 2 were sent for repairs, and even then not immediately.
Two years ago, already 3, the new ones immediately went to the sc, during the year another 3.
I look at the new models, these are just frying pans! Although the case is not badly ventilated, we know that this is temporary, and accidental liquid ingress is fatal for new models.
Previously, the world wide service somehow justified the purchase of HP corporate models, but today ...
I would not dare to buy a household model from HP.
HP is no longer a cake.

Answer 12

HP Compaq 6710b - has been operating in intensive mode for the 6th year. I am writing from him. Very satisfied. But lately it seems to me that HP has become somehow worse.

Answer 13

Not exactly in the ProBook theme, but HP makes cool beeches only under the Elite brand.
It’s really buzzing, a metal case, a metal edging of the usb connectors so that they don’t get loose, an excellent matrix, an excellent keyboard - which you get used to instantly, the presence of CardBus (I don’t know who else has it now), on the beech there is also a pimpochka-style joystick IBM and touchpad. A real workhorse, have not experienced such a pleasant feeling from a beech for a long time.
I think the reliability of the filling is appropriate.
But the price is from 80 ...

Answer 14

I have an HP g62 laptop for 2 years now. There are no complaints, only the cooling system is rather weak. Several friends also have HP, and no problems were found. Although, at the father of HP mini, the bios chip burned out. anything happens)

Answer 15

I just have a pavilion for 5 years already, for all the time I have replaced only the hard drive.
There haven't been any other problems so far.

Answer 16

3 HP laptops:
2133 Mini - battery died.
Touchsmart tm2 - battery died (?!)
Elitebook 2540p - For some reason, the touchpad disappeared from the system.
And so there are no complaints, excellent laptops. Maybe, by the way, someone will explain to me the feature with the battery? On tm2, the system writes that "installed, not charging." On a mini with a battery, it does not start in principle, only without it.

Answer 17

Pieces of 4 pavilion bought at work in the last two years.
So: each of them is buggy in some way: either the mouse will fall off until you take out the battery (for two laptops, the last ones were flashed - it did not help), then the network card does not plow into any. One of them has already died from overheating.
At home, the Pavilion has been working for 4 years in different modes: only the battery is dead, but otherwise it feels great.

Answer 18

There was a 2133 Mini in two months twice under warranty
1 time - stupidly did not turn on, they said that they changed the motherboard
2 times - the sound fell off (they also changed the hardware)
But plus - a good official service. My wife went there twice. Everything is fast (no queues), her brains were not composted there. Came back a week later and picked it up.

Answer 19

There was an HP Pavilion. It was heated so that even the plastic melted.
2.bp.blogspot.com/-o2sjYnuilV4/Teu7huiSTfI/AAAAAAAAAPA/SBi7O3jJ3wo/s1600/img_notikplav.jpg

Answer 20

I have been using Hp Pavilion dv6 3104er for more than a year now, in principle everything suits me. The performance is decent, but it gets very hot, I think to replace the thermal paste.

Answer 21

I have an HP Pavilion dv7-4120er - I took it for my wife, she loves to rivet travel films.
heats up under heavy load. no other problems were noticed.
When I rendered a video or something loaded, I raise the edge above the table.
If it buzzes without load, I vacuum through the ventilation holes. it gets great - quiet.
The laptop is one and a half years old. I bought another 4 gigabytes of RAM and I want another SSD, since there was room for memory and one more screw.

Answer 22

Pavillion lived for a year and a half and safely overheated and died. And heated quite noticeably almost immediately after purchase. After that, the asus lived for two years, which also heated up a lot, but reached the sale :)

Answer 23

The new 17" Pavilion laptop had a 1Tb drive that died after 3 months. They changed it under warranty in 2 weeks and there have been no more problems for a year now. My son plays games, surfs the Internet ... in a word, everything works.

Answer 24

In 2007 I bought an HP 530, a year later I gave it to my father, and I took another HP 530 of a more powerful configuration for myself.
They still work (mine has been used daily and very actively since 2008), I don’t complain - sometimes, however, my laptop overheats (but this is also my fault, I have never cleaned it thoroughly) and it seems that the battery began to weakly hold a charge ( I use 99% of the time with mains power and without removing the battery).

Answer 25

I had a Pavilion dv6.

Answer 26

Recently sold my HP ProBook 4510s which I have been using for 3 years. There have been no problems since the purchase, not a single comment. By the way, it didn’t get warm at all, the current MBP 13 "heats up much more.