AppStore: how to allow the use of the logo?

Question

Apple App Store

Good day.
There are two companies: the customer and the contractor. The customer gave the contractor a task to write an application and publish the app in the appstore from an account that is not directly related to the customer
The application used the customer's logos
The first build was skipped
The second was rejected - they say scammers and use someone else's logo
At 3-7 - they removed the logo and started it again skip
In the eighth build, the logos were returned - and unexpectedly missed
Somewhere on the Internet, I found similar situations. Recommended on behalf of the company that owns the logo to write a letter to Apple
Question: where to write this statement, what is the template?
Or, if this is misinformation, then what to do in this situation?

Answer 1

which is not directly related to the customer

The customer needs to verify another account. Just like he did for his main account.