A program for remote access to user computers in large distributed networks?

Question

System administration

Good afternoon!
I wanted to ask the community what is the best and most convenient way to use it to provide remote user support in large distributed networks with and without AD? I know about teamweaver, emmiadmin, radmin and other clones. However, they are not all free.
According to teamweaver, it’s inconvenient to roll them onto user machines, you need to add them to your account every time, etc., etc., and it’s still a backdoor to the grid .. Especially now they have licensing by subscription for a year, and now they want money every year, rather than a one-time purchase as before.

Answer 1

DameWare - paid, but very convenient.

Answer 2

What prevents the use of remote assistance, if the fate of the two parties is necessary. If only one then rdp. And winrm if only console access is needed.
Everything is free and wired into Windows by default.

Answer 3

in large distributed networks

If the network is really large, then it's time to reduce the importance of such a factor as free.
If the network is still with AD, then SCCM.

Answer 4

skype for business?

Answer 5

For Windows - RDP.
You can set up a remote shadow and you can see the user's remote desktop along with the user.
Of course, you can spend a lot of money and buy some software that can do the same thing using the same mechanism. It might even be easier to use.

Answer 6

VNC (any) - free, not centralized, functional.
LightManager - paid (not a subscription), centralized, functional. Not without glitches, but it works. It is possible to deploy your own ID issuance center for users from external networks, similar to TeamViewer'a, only your own. Licensed by clients, administrators - any number.

Answer 7

try some free VNC.

Answer 8

CmRcViewer. This is the system center configuration manager component.

Answer 9

You check just in case. As far as I remember, teamweaver inside local networks is free.
If not, you need RDP\RDS: Session Shadowing.

Answer 10

DameWare
In large networks do not look at paid. In large networks, they look at efficiency. And DameWare is very efficient in this regard. And it is licensed not by clients, but by support jobs. That is, how many supporters you have - as many licenses are needed.

Answer 11

If the network is under your control - RDP without options.

Answer 12

VNC + server with a repeater that issues id. Free, but you need a file.

Answer 13

SCCM of course. There is both RDP and remote assistant. Maybe even free (I'm not sure). This is actually from T-shirts development.