With an incoming call from a landline number, if you pick up the phone after 10-15 seconds and not immediately, the music plays for another second. 40. Where to dig?

Question

Elastix

With an incoming call from a landline number, if you pick up the phone after 10-15 seconds and not immediately, the music plays for another second. 40. The last problem in the logs looks like this:
2015-11-24 14:26:14 3822594779 507112 Local/[email protected];2 SIP/neo-000005b8 ANSWERED 53s
24 Nov 2015 14:26:14 3822594770 577 :00:16 Group
Where to dig, what to do I don't know, that's why I'm asking for help.

Answer 1

Most likely something in the queue settings