WIN2008 Event ID 1001?

Question

System administration

About 60 people work on RDP with MS ACCESS on the server. From time to time, for one or another RDP user, the connection freezes, to be more precise, the screen becomes milky, the connection does not respond, etc. After a couple of minutes, everything becomes as usual and the user can continue working.
The following error appears in the event log while hanging: Error
Container , type 0
Event Name: AppHangTransient
Response: N/
A CAB ID: 0
Problem Signature:
P1: MSACCESS.EXE
P2: 14.0.4750.1000
P3: 4b8bade7
P4: unknown
P5: unknown
P6 : unknown
P7: unknown
P8:
P9:
P10:
Attached files:
These files can be found here:
Analysis symbol:
Re-searching for a solution: 0
Report ID: 441729ba-3b4d-11e5-ae3d-001e67059a5b
Report status: 1
The only thing I found on the Internet is that disabling the font cache service on the server helps to solve this problem Windows. It did not help ...
If anyone has met this problem, please help me solve it.

Answer 1

There is an opinion that either there are not enough resources and calls to the database hang, or there is a mutual blocking and calls to the database again hang until they are resolved. Fonts are irrelevant.
Dig in the direction of what users were doing at the time the interface hung. There is an opinion that someone is generating a report, perhaps there is an appeal to an external data source that does not return the answer as quickly as we would like.