Why won't my Macbook Pro 16 wake up when I open the lid?

Question

macbook

The MBP 16 does not always wake up when the lid is opened. You have to press the power button. I've reset SMC and PRAM/NVRAM, disabled disk encryption, reinstalled the system, disabled NAP, and none of the above helped.

This problem has been observed since the purchase, but I did not pay much attention to it, and now I have purchased an external monitor and sometimes I have to open the laptop and wake it up using the power button, which causes some inconvenience.

Have you encountered such a problem and how did you solve it? Should I take it to a service center?

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UPD

It is suspected that this behavior may occur if a virtual machine is running in Parallels with the Parallels hypervisor. You can try switching the hypervisor in the virtual machine settings to Apple. Information from here . Be sure to make a copy of the data from the virtual machine, as after changing the hypervisor it may not start. If the VM does not start after changing the hypervisor, try turning it off completely through the "Actions" and then turning it on again.