Why isn't an email sent to [email protected]?

Question

Apple

Hello!
The problem is that they forgot the mail from appleid. Therefore, we cannot restore control questions.
I took a photo with an iPhone, a box and a check, I was going to send it to [email protected] (as they advise on all forums). But letters are not sent to the specified mail from any of the boxes I tried (yandex, mail, gmail).
Nobody faced such a problem? Can anyone help?
Thank you!

Answer 1

Try emailing [email protected]

Answer 2

I also tried [email protected] on this box

Answer 3

Try not to invent all these eu_eng_, but just add the lost letter p at the beginning of the word purchase, what if it helps?

Answer 4

Photos of the box and receipt have not been accepted for a long time. Call support by voice.