Why is the favicon of the site not displayed in Yandex Direct?

Question

Yandex.Direct

Good afternoon! Tell me, for what reasons the favicon of the site may not be displayed in Yandex Direct (in ads) and how to fix it?

Answer 1

Faced such a problem. It usually occurs for new sites, landing pages, subsites.
Yandex.Direct managers cannot help with this.
Therefore, we can only recommend some links:
http://favicon.yandex.net/favicon/www.domain.ru (instead of www.domain.ru we substitute your domain), where you can check how Yandex sees the favicon.
https://yandex.ru/support/webmaster/search-results... to check if the installation was correct.
https://yandex.ru/support/direct/troubleshooting/s... , if everything has not helped, where this problem is described specifically in relation to advertisements and it is possible to send a support request.
But most often the problem is only in the long indexing of the icon, and after some time it still starts to appear in the search results.

Answer 2

Yes, you will probably have to wait. But just in case, I wrote to support. Maybe there is something to suggest