L
L
LeoErmolaev2018-07-17 08:00:55
Browser extensions
LeoErmolaev, 2018-07-17 08:00:55

Why is Google removing my extension?

Hello!
I've been battling with Google for about a week now and they are stubbornly refusing to return my extension to the Chrome Web Store.
Every time I download an updated package, after about 7 hours I get this email:

Letter

Dear Developer, Your item, "..." with ID: ..., did not comply with our Developer Program Policies and was removed from the Google Chrome Web store. Your item did not comply with the following section of our policy:
Products must not contain false or misleading information, including in the content, title, icon, description, or screenshots.
Here are some specific checks you can conduct to ensure your item complies with our policies.
Descriptions must directly state the functionality of the app so that users can understand the extension they are adding.
Screenshots must demonstrate the functionality of the extension in action.
If you’d like to re-submit it, please modify the item so that it complies with the policies, then re-publish it in your developer dashboard. Please reply to this email for issues regarding this item removal.
*Please keep in mind that after you resubmit your item, it will not be immediately published live in the store. All re-submitted items undergo a strict compliance review and will be re-published only if the item passes that review.
*Important Note
Repeated or egregious violations of the policies may result in your developer account being banned from the store. This may also result in the suspension of related Google services associated with your Google account.
All re-submitted items will continue to be subject to the Chrome Web store program policies and terms of service.
Thank you for your cooperation,
Chrome Web Store Team

I understand what the letter says, but I don't know what they still need from me. I have already completely replaced all the icons, almost completely changed the description of the extension. Maybe someone faced a similar problem? What do you advise?

Answer the question

In order to leave comments, you need to log in

1 answer(s)
R
rating_broker, 2019-10-24
@rating_broker

Hello, I have the same problem as you. The extension stayed in the store for about six months, then bang and now the letter came the same as yours, that I just didn’t change it, all the same answer. I've been updating for 10 days, I can't figure out what's wrong with me. If you have already solved your problem, please tell us how. Thank you.

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question