Why doesn't the Honeywell MS 9520 Voyager scanner work?

Question

System administration

We bought a Honeywell MS 9520 Voyager scanner, connected it via a com port, downloaded a utility for programming it, in the console it scans and gives out a scanned barcode, and there’s no other window in which to do what to do, I spent a day and I don’t understand what , I wanted to break it already, so damn it got it!
There is a program for trading, he doesn’t want to enter a given stroke into the window, although when scanning, he beeps what he scanned, even in his internal console shows what kind of code he scanned. Help me please!

Answer 1

So why not via USB? It is the most common keyboard for a computer via USB.

Answer 2

It will scan through the com port only in software where it is possible to open the com port. Notepads, browsers, etc. will not.