Why doesn't password recovery work?

Question

1C-Bitrix

Letters about password recovery from Bitrix stopped coming.
What's the matter? The mail template is activated.

Answer 1

Look in the b_event table if the letter from Bitrix was
successfully
sent
the value is Y.
If the value is not Y, then you need to turn on the display of all errors, check whether the agent for sending letters is working, try to send any simple letter using a third-party script.