Why doesn't comment rating work in Tickets?

Question

MODX

Good afternoon, help me deal with such a problem in Modx. In the Tickets
component, comment evaluation is simply non-clickable. What is the reason? I already tried to set the TicketUserPolicy rights - it didn’t help ... So he doesn’t even allow voting from the administrator))) I don’t understand the reason, is it a defect in the component?

Answer 1

Estimates work only for authorized users) You need to set up a policy, do authorization for users, for example, through HybridAuth. In general, an hour of dancing with tambourines and most likely everything will work)