Why does the new laptop not see the headphones?

Question

ASUS

Bought a new laptop. Plugged in headphones and nothing happens. It's like he doesn't see the nest at all. How to be?

Answer 1

I ended up buying an adapter and it still didn't work. I came to the conclusion that the defective laptop and scored on it. It didn't matter that much.

Answer 2

Connector, hour, not combined? And the headphones?
If one of them is different from the other, then it may not work easily.

Answer 3

For a test, plug in the combined headphones from the phone - a pin with 4 pins, unlike yours with 3