Why does not want to connect to the ftp server?

Question

FTP

Hello! There is OpenServer, I want to get access from outside the local network to the ftp server
I also have a router, port 21 is open, in the open server settings there is such a configuration


when connecting via FileZilla, I write the following error
Status: Connecting to 188.242.71.220:21...
Status : Connection established, waiting for prompt...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Getting list of directories...
Status: The server sent a passive response with an undefined address. I'm using an existing server address.
Team: MLSD
Error: Data connection could not be established: ECONNREFUSED - Connection refused by server
Response: 425 Can't open data connection for transfer of "/"
Error: Unable to get directory listing Can you tell

me what I'm doing wrong?

Answer 1

Ah, I understand, the whole thing turned out to be in the file zilla client, I installed WinSCP and everything is fine