Why does my Directadmin installation fail at the get stage?

Question

Network administration

I have not reinstalled for a long time and met with a problem, the support has not answered yet due to the difference in time zones.
I ran into a problem that the installation is interrupted at the receiving stage:
https://www.directadmin.com/cgi-bin/daupdate?uid=X...
UID and LID have been repeatedly checked in the client, but nevertheless returns at the address:
* You are not allowed to run this program *
Who faced the problem, please unsubscribe.