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tr1ck12019-05-05 12:25:09
MFP
tr1ck1, 2019-05-05 12:25:09

Why does an HP MFP print 20 pages and then the exclamation mark flashes?

Hi all. Bought HP LaserJet Pro MFP M28-M31. Scanner and copier work fine. 1-2 pages prints normally. But it is worth printing a large number of pages, then after + -20 pcs. it stops printing (in windows it shows: printing is in progress, and an exclamation mark is on the MFP). What's the matter? What kind of magic is this?) The MFP is new.
Correction: 5 minutes passed and he continued printing :D what is it?) After the next 20 it stopped again))

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2 answer(s)
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Eugene, 2019-05-05
@BeatHazard

To get started, look at the support resources to see what your printer's indication from the list of statuses corresponds to https://support.hp.com/by-en/document/c05904501
Next, do you have a full driver with a printer control panel installed or just a basic one for printing? I recommend putting the full one, it often immediately shows what the problem might be.
One more thing, is it overheating? I have come across a situation where the printer's ventilation holes were blocked, for example by placing a stack of paper on them, and the printer stopped printing with a message from the overheat sensor.

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HPI-Expert, 2019-05-14
@HPI-Expert

Good afternoon! To resolve this issue, please contact HP technical support by phone when you are near the printer: 8 800 500 9268. The specialist will have the opportunity to study the problem in more detail and help in solving it.

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