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Odilbek Xamrobekov2021-04-11 17:13:40
Keyboard
Odilbek Xamrobekov, 2021-04-11 17:13:40

Why do some keys in the laptop not work (esc, tab, caps lock, ctrl, 1, q, a, z)?

Hi, I'm a graphic and motion designer. Once I was working in cinema 4d and I had to render the work done. I had to wait a long time for this because my computer was not that good. I started rendering and went to bed. After 1-2 days, my keyboard sometimes did not work, and sometimes not. I didn't pay attention to it at first. After some time, this situation began to repeat itself frequently. Some keys sometimes work sometimes not. I checked by connecting a USB keyboard, all keys work there.
For more details laptop model: HP, 15-bs085nia, Core i7 7th Gen, Radeon Graphics
Thanks in advance!

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2 answer(s)
A
Armenian Radio, 2021-04-11
@gbg

It looks like one line has been knocked out in the keyboard matrix. It is treated either by reconnecting the cable (if you are lucky), or by replacing the keyboard (about 2-5k rubles)

N
Nertsan -, 2021-04-16
@Nertsan

It is possible that the laptop was loaded for a long time due to temperature, something happened to the keyboard

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