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Why do devices on the network periodically lose their wifi signal?
Hello, I am writing to you with such a problem:
A local network based on RB433AH is organized. One interface is responsible for the local network (zero subnet), the second - for the wifi network (first subnet). The problem is that access to the Wifi network collected from switches and access points periodically disappears (two-story building). On devices that are connected via cable - the problem never appeared. In a completely random way, the device simply does not connect to Wi-Fi, although the network is visible. The Wi-Fi settings were rechecked several times, the rootboard (which is a dhcp server, dhcp is disabled at other points) was also subject to replacement, but the problem did not disappear.
I will try to supplement the question: up to 30-40 devices can be connected at the same time, however, the load of the central Mikrotik router does not exceed 40%.
At the moment of inoperability, the device loses all traces of the signal (an exclamation mark hangs on the network connection), although it sees Wi-Fi points, but there is no connection. Ps after some time the signal returns but the ping is very unstable 30-2000ms. To clarify, I'll say that this is a hotel, and on the floor there are 2 devices connected by cable into one wifi network "n-floor". After turning the Wi-Fi on and off, I can reconnect again, but again - until I throw it out.
I looked at the log first of all - nothing strange was noticed, it only writes that my device was turned off, as if I disconnected myself.
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overheat? Is it by chance someone is heating dinner in the microwave? Is there a closet with a mirror in the signal path?
Have you looked at device logs? What happens in times of inoperability?
"In a completely random way, the device simply does not connect to Wi-Fi, although the network is visible." If the access point is restarted, is the connection restored?
"After turning the Wi-Fi on and off, I can reconnect again, but again - until I throw it out." on the device or when the access point is rebooted?
What is the signal level?
The solution to the problem seems to me in the very equipment on which the WiFi network is built.
There is such a parameter for WiFi access points / routers as sensitivity (the ability to receive a signal from a client).
Since data can be transmitted by a point and the client will not be able to send a response due to a bunch of factors (weak transmitter / sudden interference / orientation of the gadget in space, etc.).
The key sign is that the network is visible - but cannot connect.
Alternatively, there is another reason that not all equipment works well under heavy load, for example, some UBIQUITI models are able to provide work for 10-15 devices at the same time, the 16th user will even crack and will not connect in Life.
As a recommendation, look in the direction of equipment that, in terms of Sensitivity / Noise Suppression / Loading, will be more powerful. Mariot and Hyatt put on Ruckus.
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