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cherry42015-06-22 13:15:33
Android
cherry4, 2015-06-22 13:15:33

Why did the app disappear from search?

Good to everyone. We have an application https://play.google.com/store/apps/details?id=ru.a...
For a long time the application was in the top for all queries related to the chat, after adding a description in which we added the phrase "talking about sex is not allowed" - Our developer account was deleted along with the app. Barely restored. added a normal description. But the following application happened not only completely disappeared from the top of the social ones, where it was quite high in Russia, but now it is not searched for by any queries other than the direct one - Chat for two and Chat for two.
At the moment we want to change the separate name - Chat Together and put a different description.
But we are afraid of an account ban again.
Help with advice on what to do and what we are doing wrong, thanks.

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4 answer(s)
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xmoonlight, 2015-06-22
@xmoonlight

Your mistake:
You are confused with 3 concepts: PR, opportunities and rules/agreements.
1. Write all the rules of your application in the user agreement and display during installation.
2. All the possibilities (NOT RULES!) - write on Google in a neutral and as simple and understandable form as possible (usually in paragraphs).
3. There is a list of "gray" words, one of them is "sex". Robots automatically trigger on such and perform the default action.
PS: Did they send you the reason for the deletion in a letter? If not, this is already a reason to discuss this issue with them in more detail.

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Alexey Medvedev, 2015-06-22
@RockBearLTD

For the description, no one will ban if it is not overflowing with keywords, as far as I know.
As for the rest, I don't even know what to suggest.
Try to send a question with an abstract description of the problem from other accounts to Google support. Suddenly they themselves will tell you, which is unlikely, unfortunately, but it's worth a try.

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mike153, 2015-06-22
@mike153

https://play.google.com/intl/ALL_ru/about/develope... This is an application policy.
Materials of a sexual nature. Applications that promote or contain pornographic materials, including images, titles and descriptions of an erotic nature, are prohibited. Google has a zero-tolerance policy on child pornography. If we find material containing images of minors in a sexual context, we will report this to the appropriate law enforcement authorities and delete the accounts of all users who participated in its distribution.
Maybe because of this?

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cherry4, 2015-06-22
@cherry4

Rules read more than once....

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