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Why did a black screen with a mouse cursor appear after upgrading to Windows 8.1?
Hello! After updating to windows 8.1, a black screen appeared with a mouse cursor, safe mode cannot be entered, the key combination ctr, alt, shift, etc. does not respond, windows is preinstalled (there is no disk).
Laptop: ASUS N56V, intel core i5, geforce GT 635M. Safe mode won't turn on.
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