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Sergey Boldyrev2018-12-05 13:09:41
Computer networks
Sergey Boldyrev, 2018-12-05 13:09:41

Why can't the Ubiquiti UniFi Controller see the UniFi AP-AC-LR?

I configured the point from the phone, he sees it normally, but I want to configure additional networks.
I put the controller on the laptop, it does not see the point (No devices found), although the laptop is connected directly to it via Wifi.
Shared network 192.168.9.x, in the role of DHCP a third-party router at 192.168.9.1 (as I understand it, it is not important).
On a Windows 10 Pro 1803 laptop, the firewall is disabled, there are no antiviruses (except for the built-in one).
Controller version 5.6.40.

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2 answer(s)
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MrPurrPurr, 2018-12-05
@MrPurrPurr

There is a suspicion that you need to reset the point to default, after which the controller will see it.

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Evgeny Timonin, 2019-01-10
@evtimonin

Quite right, only in default I had experience working with these devices when installing the controller, even if on the same network they may not be displayed on the controller itself or displayed as Bad reset to help and reconfigure

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