Why can't my laptop see USB 2.0 drives?

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DstivjTS2021-04-27 07:59:27

USB

DstivjTS, 2021-04-27 07:59:27

Why can't my laptop see USB 2.0 drives?

It sees the keyboard and mouse, but when connecting USB 2.0 drives, the laptop gives an error: USB device not recognized. When connecting USB 3.0 drives in USB 3 ports, the laptop sees it (if you connect Usb 3 to the Usb2 port, it also does not see it). What could be the reason?
If this is a chipset, etc. - is there a variant of some kind of plug-in device like usb3-> usb2?

The bios also does not see a USB 2.0 connection.

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