Why can't Mac OS see my ExFat external hard drive?

Question

macOS

Hello, mac os does not see the external hard drive in the ExFat file system.

I tried the first help, nothing, when you click on connect, nothing too.
The hard drive itself: Silicon Power Armor A60 5TB SP050TBPHDA60S3K 2.5 "USB 3.1 External Black
ps Everything works on windows, already uploaded files to 1.5tb

Answer 1

still formatted the screw and everything works)

Answer 2

Try to mount manually.
https://discussions.apple.com/thread/8371749
There may be disk errors, run the disk check utility under windows
chkdsk f: /f