Why can't I activate the key?

Question

1C-Bitrix

Hello. The site was blocked with the message: "The trial version of the product has expired." When you try to enter a license key (link "Registration") displays a message: "The site has been successfully restored", but the site remains blocked. What could be the problem?

Answer 1

Contact technical support. It is possible for them that when the key is activated, the old data could not be reset. It is necessary that they clean up the number of license attempts in their database.

Answer 2

Does it let you into the admin? Try to accept the agreement there