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Denis Anikin2022-01-13 14:41:50
1C-Bitrix
Denis Anikin, 2022-01-13 14:41:50

Why aren't leads generated from emails?

I linked the Yandex mailbox to Bitrix, but the leads are not created, although the corresponding checkbox is in the settings, if I try to manually save the letter in CRM, I get an error - "Error saving the letter in CRM. Letters to employees cannot be saved in CRM" Also the field "save to CRM" is inactive.61e00ff684db3000222297.png

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