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entermix2018-05-22 22:42:34
Iron
entermix, 2018-05-22 22:42:34

Why are the audio outputs not working on the PC?

There was a strong overvoltage in the network, the power supply burned out.
Removed the power supply -> Repaired -> Put it back.
No sound (speakers themselves work):
5b046f5144f96550720079.png

Компьютер:
      Тип компьютера                                    Компьютер с ACPI на базе x64
      Операционная система                              Microsoft Windows 10 Enterprise 2016 LTSB
      Пакет обновления ОС                               -
      DirectX                                           DirectX 12.0

Системная плата:
      Тип ЦП                                            DualCore Intel Core i5-650, 3333 MHz (25 x 133)
      Системная плата                                   Asus P7P55 LX  (3 PCI, 2 PCI-E x1, 2 PCI-E x16, 4 DDR3 DIMM, Audio, Gigabit LAN)
      Чипсет системной платы                            Intel Ibex Peak P55, Intel Ironlake
      Системная память                                  6135 МБ  (DDR3 SDRAM)
      DIMM1:                                            2 ГБ DDR3-1333 DDR3 SDRAM  (10-9-9-24 @ 666 МГц)  (9-9-9-24 @ 666 МГц)  (8-8-8-22 @ 609 МГц)  (7-7-7-20 @ 533 МГц)  (6-6-6-17 @ 457 МГц)  (5-5-5-14 @ 380 МГц)
      DIMM2:                                            2 ГБ DDR3-1600 DDR3 SDRAM  (9-9-9-24 @ 685 МГц)  (8-8-8-22 @ 609 МГц)  (7-7-7-19 @ 533 МГц)  (6-6-6-16 @ 457 МГц)
      DIMM3:                                            2 ГБ DDR3-1333 DDR3 SDRAM  (10-9-9-24 @ 666 МГц)  (9-9-9-24 @ 666 МГц)  (8-8-8-22 @ 609 МГц)  (7-7-7-20 @ 533 МГц)  (6-6-6-17 @ 457 МГц)  (5-5-5-14 @ 380 МГц)
      Тип BIOS                                          AMI (08/31/12)

    Мультимедиа:
      Звуковой адаптер                                  nVIDIA HDMI/DP @ nVIDIA GF104 - High Definition Audio Controller
      Звуковой адаптер                                  nVIDIA HDMI/DP @ nVIDIA GF104 - High Definition Audio Controller
      Звуковой адаптер                                  nVIDIA HDMI/DP @ nVIDIA GF104 - High Definition Audio Controller
      Звуковой адаптер                                  nVIDIA HDMI/DP @ nVIDIA GF104 - High Definition Audio Controller
      Звуковой адаптер                                  VIA VT1708S @ Intel Ibex Peak PCH - High Definition Audio Controller [B-3]

    High Definition Audio:
      Имя кодека                                        VIA VT1708S
      ID кодека                                         11060397h / 1043836Ch
      Версия кодека                                     1000h
      Тип кодека                                        Audio

The outputs do not work on both the rear and front panels. There are no visible damages on the system board, no other problems have been noticed. What could it be?

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4 answer(s)
V
Vladimir Sytnikov, 2018-05-22
@Electa

Most likely due to the high voltage, the sound chip on the motherboard burned out.
Also, sometimes during a thunderstorm, network card chips burn out on motherboards.
_________________________________________________________________________________________________________________
You can take it to the service and they will replace the sound chip for you, or it’s cheaper to buy a PCI or USB sound card)

D
Denis, 2018-05-23
@zerocool31337

What? Drop settings? The analog part of the sound chip has failed. You can check it yourself: open the datasheet, take a multimeter, and measure the voltages on the power legs of the analog and digital parts. If the voltage is in place, then under the replacement of mikruhu

#
#, 2018-05-24
@mindtester

1 - make sure that the connectors (and the cable to them) of the front panel of the case are correctly connected and working
2 - you can separately check the back panel by disconnecting the front panel and replacing it with a pair of jumpers (see the docks to the motherboard which pairs to close)
3 - if nothing helps - see Answer Vladimir Sytnikov (replacing an audio chip or buying a pci/PCIe/usb sound system)

B
brazzers, 2018-05-23
@princip13

can try to put the original firewood or knock down the settings on the motherboard as an option

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