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Who uses what to put things in order in the IT infrastructure of their department?
An interesting software solution for maintaining a database with users, a PC base, peripherals, etc.
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In general, Cisco network Assistant (Free) for the simplest monitoring and automatic map of Cisco hardware (ASA is not seen as a soft, only snmp), Cisco ACS for taxiing access to hardware using AD groups.
Users of the company, groups and their emails and other contacts are in AD (plus a group of VPNs for access to network shares, etc.)
any ticket for working with user applications - management likes to know that Vasya Pupkin makes a hundred requests a day, and Zhenya - sucks thick tasks but a week.
descriptions of services, SLA, system settings are in the wiki + config changes in any convenient cvs.
asterisk'i, ms sql/mysql/oracle and most of the mailers are also attached to the domain with a bang.
apache - there.
Well, monitoring systems are also dochertikov, I can’t say here.
with backup systems, everything is also strange - I have half of the backups - scripted with email notifications.
any iron iLO/IPMI are often able to ldap -> AD.
linux - cups, samba and authorization in the console via ssh - through itself, too, in AD.
this is offhand administrative documentary.
hardware in zabbix - there is an inventory, in addition to hosts, services, but in fact,
users in mysql are in mysql, and from there they get into dhcp and dns
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