Which CRM to choose for managing small projects (orders)?

Question

CRM

Hello!
Please tell me a service that satisfies my needs.
The company provides services for writing student papers to order.
It is necessary that, for example, the customer can place an order through the form on the site, and thereby register in the system as a client.
Customer features:
1. View your orders.
2. Attach files to them.
3. Write to the chat to the order (optional, but desirable)
4. Receive notifications from the order.
Admin options:
1. Create an order
2. Edit an order
3. Possibly change order statuses (if any)
4. Write to the order chat (if any)
I described the most necessary functionality, but there are still many small nuances that I would like, but we could do without them.
Thanks in advance for your replies.

Answer 1

One day you will get an appointment with a doctor who studied not with his brains, but ordered work on your website... ;)

Answer 2

The description of the task is similar to the project management system Redmine (open source).

Answer 3

streak.com

Answer 4

Bitrix 24

Answer 5

retailcrm - a free account is enough for you

Answer 6

Wire crm or perfectum crm may suit you,
or take https://codecanyon.net/item/client-manager-pro/21701321 and cut for yourself, as I decided to do for myself when I realized that all the available crms do not suit me

Answer 7

This is the one I can recommend. There is also payment integrated
joomlaplus.ru/index.php?option=com_digicat&task=it...

Answer 8

MoySklad - despite the sharpness for the "commodity", the capabilities of this system, as a simple CRM, are more than enough for you. + my warehouse and money can be taken into account, and beautiful graphics can be built, and reminders, statuses, and so on. Free functionality for the eyes, even free multiuser can be screwed (one from a computer, the other from a mobile or tablet under the same account. On a paid plan, you can already create different accounts and set access rights)
The only thing is that for the correct sale and accounting of money you will have to either first to capitalize, or to produce your "student work", otherwise the system will not let you sell them (it's empty in the warehouse). But this is done in a couple of clicks, so it will not be difficult.