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Which cloud-based CRM with a virtual number to choose?
The company's services are mainly focused on the Kazakhstan market, the search for clients is carried out mainly by phone. For an effective advertising campaign on the Internet, I need to choose a cloud-based CRM system to which you can connect a rented virtual number, so that all incoming calls are automatically registered in the database, and the call is forwarded to a mobile number. In this case, the following features are needed:
1. You need the ability to receive SMS to a rented number, this is necessary to connect a Skype number and Yandex mail. In addition, the possibility of forwarding received SMS to email
is desirable. 2. It is desirable to rent a number in Kazakhstan
There are no specific requirements for CRM itself, only "cloudiness" due to the lack of a single office and reasonable prices for 2-3 employees.
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Bitrix24 is like a CRM, they also allow you to connect any of their PBX providers, or use the telephony built into this system ( https://www.bitrix24.ru/features/call.php).
For Kazakhstan it is probably best to choose a local PBX provider.
Try the LPTracker system . Almost all your tasks are solved, except for SMS. And so there is analytics of advertising companies, CallBack, etc.
Regarding SMS, you need to find a good gateway that allows you to receive SMS messages. You most likely will not find a ready-made gateway with CRM, since the request is quite rare.
Regarding SMS, you can still make a request to AltegroSIM , maybe they will help, since they had access to Kazakhstan
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