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Where should the system administrator store information?
Good afternoon, such a question has ripened, where should the system administrator store information?
Today I store IP addresses of computers, servers, telephones, printers, video cameras, employees' mail and any similar information in Exele, are there any systems that allow you to store it differently, I don’t know how to correctly call this software, "CRM" for system administrator so that he can store some information and files in one place
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ServiceDesk
CMDB
Monitoring system.
Github / Gitlab
It is very rare to find a single and convenient tool where you can keep everything and normally keep everything up to date!
One system is definitely not enough. From what I use or have used before, we can advise:
NOC Project - a very universal solution, though sharpened more for network administration and rather monstrous in terms of installing
phpIpam - a fairly convenient IP address accounting system
Redmine - service desk and Wiki
TeamPass - password manager
As an IPAM system, I recommend Netbox , good, useful software on python / django
Technical data - in an inventory system, such as GLPI.
User data - in the domain.
To have everything in one place, you can implement some kind of service desk system that integrates with it all.
10-Strike
Redmine (good because it has a huge ton of different features - from Gantt charts to forums and wikis)
IP addresses of computers, servers, telephones, printers, video cameras
I use a luks-container under the .home/ partition + a separate 1gig luks-container for any private information related to system administration/keys/certificates/cookies and so on. I synchronize the container with my home computer/laptop/portable hard drive. + VeraCrypt container with similar data. Covers all requests and allows you not to tear your hair on your head in case of loss / theft of a screw / laptop / computer.
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