When printing a document with 1C, some letters disappear. What to do?

Question

HTML

I work with a template in 1C, the template itself is written in HTML. When printing through the printer, some letters disappear in different places. I tried to print the same code from the browser, everything is fine. I tried to print to pdf through 1C, everything is fine too. Letters disappear when only printing directly through the printer.

Answer 1

There was such a bug in the platform, update to the latest release.

Answer 2

Apparently, there is a "big printer bookworm" in the printer, you need to buy a "destroyer of a big printer bookworm". It is hardly possible to answer something more reasonable, given the abundance of information that you have given. Perhaps the problem is in 1c and it's worth writing to the appropriate forum, but rather to technical support. As an option, reinstall the firewood on the printer.