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Alexander2012-06-26 12:53:28
CRM
Alexander, 2012-06-26 12:53:28

What would you recommend CRM-program for maintaining the customer base of the enterprise?

Good day!

There is an organization that uses a program from the developers of AraXGroup, called "Clients" araxgroup.ru/content/view/33/72/ , the main functionality of the program is to maintain the client base of the enterprise. In general, the program satisfies everyone, but there is one BUT. This program is local, so it became necessary to replace it with something similar, only with a web interface.

What can you recommend from paid / free, if paid, then for a reasonable price.

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8 answer(s)
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Zex0n, 2012-06-26
@sashak

We use www.sugarcrm.com - Sugar Community Edition. I don't know what's in the latest version. The version has not been updated for a long time. a large number of changes have been made for themselves. Fortunately, all this is written in PHP and it is not difficult to fix anything for your own needs. Although the standard functionality is quite enough.

J
jorikburlakov, 2012-06-26
@jorikburlakov

Well, it all depends on the functionality that you need, you can write a small system yourself. Well, so.
Option 1
Option 2

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Nikolai Turnaviotov, 2012-06-26
@foxmuldercp

1. Database with the necessary data structures + webmord, database structure - what is needed,
the webmord is also written quite quickly.
2. I saw 1C configurations for this case.

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Alexander, 2012-06-26
@sashak

The main requirement is a web face, and the initial number of users is 10 people and a minimum set of functionality as in the specified program. Plus a server license, which, depending on the requirements, can be expanded in the direction of increasing users. SaaS solutions are omitted.
Here www.crm2web.ru/inhouse/ found a small list of systems. Interested in opinions, maybe someone has personal experience with one of the systems.

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Flaxing, 2012-06-26
@Flaxing

You can look at TeamWox.

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Oleg Sheshin, 2012-06-29
@IIIyT

Try teamlab, there is a pretty good CRM module

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WordPress WooCommerce, 2015-08-27
@maxxannik

We use CasePress CRM casepress.org

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KarimovaNata, 2020-10-29
@KarimovaNata

Good afternoon. Receptionist system ( https://receptionerapp.com ). This system does not have a trial version, but after registration, a trial use of 14 days is possible. Like many other programs in this system, there is no complete package, they have a basic package with minimal services, and if you need something, you can connect additionally and pay exclusively for them, and not for unnecessary services. Payment does not occur in advance, but after use. If you do not use the system, then you do not need to pay for this period, in this regard, they have everything thought out. Payment for all organizations is separate, there is no fixed one who has how many bookings, he pays that much. On the site you can calculate how much your organization will pay.

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