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What is a simple outbound CRM?
Good afternoon!
Actually, you need a web service rather than a fancy CRM that will allow you to:
- download an Excel list with headers displayed
- assign segments of this list to responsible users
- users can mark certain statuses during the dialing process (application submitted, think, call back) + note
- by it is possible to generate a download/report of the dialing results
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KMK, it is faster and easier to write a bicycle solution than to cut off functionality from existing ones.
blog.deaction.com/obzor-besplatnyx-crm-sistem-uche...
www.megaplan.ru/solutions/free
skynell.com/promo/crm.php
A similar solution can be quickly implemented on Drupal. As @metamorph already said , out-of-the-box solutions are hard to customize.
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