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Nikita2019-03-31 15:49:03
Freelance
Nikita, 2019-03-31 15:49:03

What to do when an account is blocked?

Hello. Tell me what to do in this situation: just (on the 21st) I registered on upwork, on the 29th there was a video call to verify my account, at the end of the conversation I was told that verification should pass within 24 hours. During this time, I managed to place a small order. This morning (on the 31st) the "Your account has been suspended. Please contact customer support" box appeared in the "My jobs" tab. But I can’t write to the support, it redirects me back to the upwork main page. Has anyone else experienced this, what should I do in this situation?

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3 answer(s)
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Dimonchik, 2019-03-31
@dimonchik2013

Upwork suspended my account, what should I do?

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Sergey Nekrasov, 2019-04-01
@Judixel

Write to support to find out the reason for the blocking and if everything is bad, register again

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Puma Thailand, 2019-03-31
@opium

So you didn't pass the verification.

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